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#1 2018-02-22 08:24:44

aaronpawlak
Member
Registered: 2017-12-26
Posts: 22

Sounds do not work

HI,
I have recently updated to the latest Windows 10 Insider Preview version 17063 and I am experiencing no sound from Firefox pages with uTube or BBC news or Facebook videos. These webpages all work fine with sound on both Edge and Internet Explorer. I have reset Firefox and completely reinstalled it too but no sounds either on the laptop speakers or headphones either. I have tried different drivers for the sound setting. The laptop is a i5 Dell 7000 and I am using Firefox 57.0.2, I also tried v58 too. The Windows system was installed 3 days ago. My wife has an identical laptop and she has no problems. I am stuck to know that next -
any suggestions..?
Thanks

I did not find the right solution from the internet.

References:
https://support. mozilla org/en-US/questions/1196458
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2018-02-22 08:24:44

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